Hervey Bay

8 Medical Place, Urraween, QLD, 4655

07 4303 2900 | Speak to the home directly

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<p>Welcome to Estia Health Hervey Bay, formerly The Waterford, our aged care home located in Hervey Bay, Queensland</p>

Welcome to Estia Health Hervey Bay, formerly The Waterford, our aged care home located in Hervey Bay, Queensland

Our home is stylishly decorated and features vibrant fabrics throughout the home, celebrating Queensland’s unique relaxed coastal atmosphere.
The home has an experienced team, delivering high-quality care services. Our team of clinicians, care and hospitality teams look after all aspects of a resident's care including clinical, social and overall wellbeing and offer dementia and palliative care services, plus pain management which can be accessed as short-term respite care or for a longer stay.
With a beauty salon, theatre, fitness centre and several living spaces, plus courtyards, multiple dining rooms, BBQ areas and so much more for the residences to enjoy, this is a home where residents will instantly feel relaxed, welcomed and at home.
The home also offers spacious private rooms with ensuites and bay windows.

Types of care

  • Emergency care
  • Short-term respite care
  • Long-term care
  • Dementia care
  • Palliative care

Home features

  • Computer and media equipment
  • Communal areas
  • Private dining room
  • Library
  • Hairdressing salon
  • Communal TV room
  • Theatre/cinema room
  • Memory Support Unit
  • BBQ Area
  • Outdoor games area
  • Outdoor entertaining areas
  • Onsite visitor parking


Room choices

Can we help you understand your options?

Call us on 1300 682 833

Our experienced team

At Estia Health you'll find a team of welcoming, compassionate and experienced people dedicated to caring for others. Working together, their diverse experience across a range of roles from clinicians to hospitality is what we believe makes our home so special.

The home is managed by our Residential Aged Care Manager who oversees the running of the aged care home to ensure residents have the best experience possible, with our Care Director leading a skilled nursing team rostered on duty 24/7, supported by care, hospitality and lifestyle teams, all focused on enriching and celebrating residents’ lives.

Our team is trained and educated in:

  • Infection prevention and control
  • Health and safety
  • Safe lifting and moving
  • Clinical care
  • Food nutrition and fortification

EH Team 1 (Epping VIC)-our-team_1024x683-WEB.jpg

Let us help you with the next steps

What will it cost?

When moving into an aged care home the amount you pay will depend on the home and room you choose, your own circumstances and means to pay for the available care and services. Your accommodation and care costs may be partly or fully covered by the government, which will be determined by a means assessment. 

Find out more about aged care costs

Will it suit my needs?

We have 70+ homes in NSW, QLD, SA and VIC and all offer care for those requiring a short-term or longer stay, as well as helping people requiring urgent care. Our experienced and compassionate teams care for people with a range of complex conditions, including people living with dementia, as well as those requiring palliative and end-of-life-care.

Find out more about the care we offer

What are the next steps?

Moving home is a big decision, especially when it comes to aged care. Let us guide you through the process step-by-step with the right information at the right time. We will support you from your initial enquiry, answering your questions on the types of care we offer, the costs involved through to when you're ready to move into your new home.

Find out more about the next steps

Download the step-by-step guide

We're here to help and look forward to hearing from you

Call us on 1300 682 833