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Food and Nutrition

Home-style, freshly prepared nutritious food is an important part of daily life for residents in our homes

<p>Our cook fresh philosophy</p>

Our cook fresh philosophy

At Estia Health, our purpose is to ‘enrich and celebrate life together’, which is brought to life through our family code, ‘a family where everyone belongs’. This sense of belonging shapes every part of life in our homes, especially the dining experience. We believe meals should feel familiar, comforting and reflective of what residents have enjoyed throughout their lives. That’s why we are so proud of the food we source, prepare and serve each day, with meals designed to be both nourishing and deeply satisfying.

What truly sets us apart is our commitment to doing things differently, with care and intention. At the heart of this are two defining principles: our genuine cook fresh philosophy and our strict no reheating policy. These are not just operational choices; they underpin the quality, flavour and nutritional value of every meal we serve. Together, they ensure residents enjoy food that tastes better, supports wellbeing and brings a sense of home to the table, every single day.

<p>Fresh preparation and no reheating policy</p>

Fresh preparation and no reheating policy

Great meals start with great ingredients. That’s why we prioritise sourcing high-quality, local produce wherever possible. Our policy ensures that 100% of the fruit, vegetables, red meat and chicken we serve are Australian grown. Our seafood is responsibly sourced from clean, open waters, with around 80% coming from the South Island of New Zealand, and the remainder sourced from Norway and the Pacific. This careful selection supports both quality and sustainability while delivering consistently fresh meals.

We work closely with trusted suppliers to better understand their produce and refine how we prepare it. Through partnerships such as Meat & Livestock Australia, our teams receive ongoing training to select the best cuts and master cooking techniques that maximise flavour, texture and nutritional value. Every main meal is freshly prepared and served daily. Our slow roasts are a highlight, cooked over 12 hours to create tender, flavourful dishes suitable for all residents, including those on texture-modified diets. Favourites like Aussie lamb remain a popular and much-requested choice.

<div>Choice and variety</div>

Choice and variety

Food is deeply personal, shaped by culture, memory and individual taste. Our chefs and catering teams take the time to understand each resident’s preferences, from their favourite meals to foods they may no longer enjoy. This insight helps shape menus that feel familiar and comforting, while ongoing feedback ensures they continue to evolve over time.

Each day, residents can enjoy three main meals—breakfast, lunch and dinner—alongside morning tea, afternoon tea and supper, with snacks available in between. Beyond everyday dining, our teams create meaningful experiences through food, including high teas, canapé events and themed celebrations for occasions like Melbourne Cup, Chinese New Year and Diwali.

We are also proud to be part of important life moments, from birthdays to anniversaries and family gatherings. Each home offers a calendar of resident-selected activities that bring people together, often centred around shared meals.
View a sample menu

These experiences help create a sense of community, turning everyday dining into something special and memorable.

<div>Making every bite count</div>

Making every bite count

As people age and health needs become more complex, the importance of nutrient-dense, high-quality food becomes even greater. From the moment a resident arrives, we assess their individual care needs, with nutrition playing a central role in their overall wellbeing. Meals are carefully tailored to support specific health conditions, whether that involves increasing healthy fats for weight gain or adjusting salt and sugar levels for conditions such as heart disease or diabetes.

For residents living with conditions like Parkinson’s or those experiencing swallowing difficulties, we provide texture-modified meals in line with the International Dysphagia Diet Standardisation Initiative (IDDSI) framework. Our focus remains on delivering meals that are both safe and enjoyable.

Menus and care plans are developed with input from dietitians, while our catering teams receive ongoing training to build meals using natural fortification. By incorporating healthy fats and increased protein, we help support muscle strength, reduce the risk of falls and promote overall health—without relying on supplements, and without compromising on flavour.

<div>Experienced, passionate people</div>

Experienced, passionate people

Behind every meal is a team of dedicated professionals committed to making a difference in residents’ daily lives. Our chefs and catering teams are passionate about preparing fresh, nutritious meals that not only taste great but also support health and wellbeing. Their experience is broad, with many bringing diverse culinary backgrounds and skills into aged care.

Continuous learning is a key part of our approach. Teams receive regular training and education to refine their skills and explore new ways to enhance the dining experience. This includes masterclasses led by dietitians, nutritionists and trusted food partners, covering both technical cooking techniques and the latest nutritional insights.

Our chefs are also supported by Estia Health’s national hospitality team, who provide guidance, set food standards and work closely with each home to maintain consistency and quality. This strong support network ensures our teams feel confident in what they prepare, delivering meals that balance flavour, nutrition and variety while creating a dining experience residents can look forward to every day.

Hear from members of our hospitality/catering team

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Meet

Amit

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Meet

Justin

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Meet

Joanna