Find out how we are managing COVID-19 for our residents and employees

Short-term respite care at no cost*

We’re offering two weeks short-term residential respite care at no cost*

We understand the past few months have been a challenging time for most, but particularly for older people living alone in our community or for carers looking after a loved one, needing a break.

That’s why we’re currently offering short-term respite care with no daily care fee, so book in advance or for a last-minute stay.

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Why choose Estia Health?

We believe everyone has the right to be treated with compassion and respect at every stage of life. As one of Australia's largest residential aged care providers, our homes are welcoming places where all residents can expect exceptional care, friendly faces and enriching experiences.

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Estia Health Blakehurst opening early 2021

Our new home will offer both short-term respite and permanent residential aged care for 105 residents. With views over picturesque Kogarah Bay and surrounded by beautiful manicured gardens that feature a majestic fig tree, this state of the art purpose built home will offer residents the choice of either spacious private single or couple suites.

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Find your home

Our purpose built aged care homes are welcoming spaces where everyone belongs. Each home has been carefully designed to cater to the uniqie needs and personalities of our residents.

We have homes in New South Wales, Victoria, South Australia and Queensland. Take a look inside your local home today.

Find your home

Expert, quality clinical care

Expert, quality clinical care

Our qualified clinical teams work closely with residents, GPs and specialists to create individually tailored care plans.
Appealing living spaces

Appealing living spaces

Our beautiful homes have been designed for the comfort, safety and enjoyment of our residents. Take a look inside your local home today.
Enriching activities for all

Enriching activities for all

Happiness comes from doing the things you love. Whether it's gardening, yoga, art or chess, there are so many activities for our resident to enjoy. 
Friendly compassionate teams

Friendly compassionate teams

Our dedicated teams are passionate about what they do. Whether it's expert clinical care or a friendly ear, we are always here. 
Personalised approach

Personalised approach

Every one of our residents is special and unique. Our teams work with them, their families and communities to help them thrive.
Delicious freshly cooked meals

Delicious freshly cooked meals

Our on-site chefs take pride in preparing fresh, balanced, home-style meals to suit the diverse needs of our residents.
A family where everyone belongs

A family where everyone belongs

Our home is your home. We welcome residents from all walks of life and love seeing old friendships nurtured and new ones flourish.
Care options to suit you

Care options to suit you

Choose from permanent care, dementia care, emergency care, palliative care and respite care.

Reviews and testimonials

  • Please accept our sincere thanks for providing such wonderful all-round care of our parents over the past four years.
    Every section of Estia has contributed to keeping them comfortable, happy and safe and for that we are eternally grateful.
    It is very difficult to relinquish the care of your parents to others and it is a great comfort to have confidence in the employees and home taking that responsibility. We can never thank you enough.

    Family member, Estia Health Aberfoyle Park
  • To all the staff at Estia Health Albany Creek, thank you for all the recent weeks of caring for my husband Michael. I know he has felt at ease and I’m sure he would express his gratitude if he were able. I appreciate the love and attention he has received each time he has spent with you. Keep up the good work. It is such an important and necessary job you are engaged with.

    Family member, Estia Health Albany Creek
  • I wish to thank you for the wonderful care you gave my dear friend during her long residence with you. I was very impressed with not only your professionalism but your genuine care and connection with my friend and for this she was truly blessed and I am so grateful. Thank you all for being such special people.

    Friend, Estia Health Albury
  • To all the dear employees at Estia Health. Thank you for the wonderful care you took of Colin for almost five years. He loved you all. It was heart-warming to know Colin was always in such good care. We could not have wished for better. ‘Mr Wilson’ would have been so proud, that a symbol of his love for you will be flying high for hopefully, many years to come.

    Friend, Estia Health Yarra Valley
  • Excellent service and treatment. A pleasure to visit the home given the strict rules that are placed upon us all. Your staff are pleasant and a pleasure to speak to.

    Family member, Estia Health Wodonga
  • Dear Margaret & team, Thank you for all that you are doing to keep Evelyn safe. We appreciate all your hard work and everything that you do. Stay safe and we look forward to the time we meet in person again.

    Family member, Estia Health Werribee
  • Sue, Jayne and all the wonderful staff at Estia Aldgate. Thank you for all your care, understanding and compassion in the care of Carole in her short time with you. We can’t thank you all enough.

    Friend, Estia Health Aldgate
  • To all the wonderful staff at Estia Health Altona Meadows, we would like to say a big thank you for looking after our father so well in the last 4 months of his life. You were all gems, especially over the last week when we were allowed to grieve in our own way whilst you popped in unobtrusively and gave us tea, coffee, sandwiches and biscuits. Thanks so much!‚Äč

    Family member, Estia Health Altona Meadows
  • To Sandy, Nina and all the carers and nurses, Thank you all so much for taking care of my dad in the last four months of his life. You make a difference. God bless you all.

    Family member, Estia Health Bankstown
  • Very kind and helpful staff. Made me feel at home and welcome. Management, excellent, warm and understanding, helpful and considerate. Great location, lots of improvements. CEO - well done and thank you.

    Resident, Estia Health Melton South
  • To dear Catherine and all the wonderful team at Estia Health Manly, Thank you everyone for all the care you gave our darling Heinz and thank you for always being there for us.
    Your care for everybody in the home goes above and beyond. How fortunate we were to have found a place for Heinz that gave us much peace and contentment. We will miss seeing all your lovely smiling faces. Everyone had time for us, your care for Heinz before he passed is appreciated in every way. We hope that all of you will come through this difficult time and that life will shortly return to normality for you. With much love,

    Family member, Estia Health Manly Vale

Meet our teams

Caring for older people is a great privilege. We are lucky to have a dedicated and devoted team of expert employees who delivery quality clinical care to residents at each of our homes. Find out more about them here.

Meet our teams

Message a resident

Send a message to your loved one or friend, using our special ‘message a resident’ mailbox. Share a photo of a special moment, a birthday, anniversary or just reach out to send your love and best wishes.

A member of our Estia Health team will deliver it right away.

Message a resident

The Estia Health family

Dolly visits Estia Health

Estia Health residents were delighted to receive a visit from "Dolly" the pony to celebrate the annu ...

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Yvonne finds new purpose

Yvonne has found a new purpose in life since moving into Estia Health Benalla. She first arrived in ...

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Festival of flowers

Estia Health Yarra Valley recently celebrated a festival of flowers as the community rallied to dona ...

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Dorothy's story

Dorothy's journey into aged care started with a respite visit after she broke her arm. Her family felt she was no longer safe at home. Dorothy was very anxious when she first arrived and didn’t engage with many of the activities. Slowly she started to get to know some of the residents, joined the coffee club and started to enjoy other activities. Her respite turned to permanent and she began to feel at home and part of the Estia Health family.  

Watch the video to hear Dorothy’s story.

Your journey into aged care

Moving into residential aged care is a big decision that can bring many mixed emotions. Choosing the right home for you is so important. We are here to support you through this journey At Estia Health, we have helped many people make the move into residential aged care by offering the support, guidance and information you need to make the right decision for you.

 

The below steps outline the different stages from making an initial enquiry to moving into a residential aged care home, whether for short term respite care, or permanently. For a more detailed break-down of each stage and other information on the process of moving into a residential aged care home, you can download our Understanding Residential Aged Care Guide or to speak to a member of our team call 1300 682 833.

1. Contact us

1. Contact us

Our dedicated Client Relations Managers will be able to listen to your current situation and discuss the type of care or service you may benefit from. They will also outline the process to access residential aged care specifically, which includes the need for an ACAT assessment* which will determine the level of care you require and the funding you be eligible for.

If you are requiring urgent care, including short-term respite aged care, our team can also guide you through this process.

Call us on 1300 682 833 or contact us by completing the form found here.

To start the process you will need to complete an ACAT assessment. You can contact the Government’s dedicated aged care service My Aged Care. Call 1800 200 422 or visit the My Aged Care Website. Alternatively, you can visit your GP who will be able provide a referral to the ACAT nearest to you.

*Aged Care Assessment Teams are known as Aged Care Assessment Services (ACAS) in Victoria.

2. Come in and say hello

2. Come in and say hello

Visit your local Estia Health home for a tour and meet our team. We have 69 homes across Australia in New South Wales, Victoria, Queensland and South Australia. You can see where our homes are located in each State here.

You don’t need to make a booking, visit us anytime and a friendly member of the team will be able to show you around. If you would like to make a booking, call us on 1300 682 833 or complete our book a tour form

When you visit one of our homes, you’ll be able to view the accommodation options we have available, our living areas, dining rooms and see activities the residents are taking part in, and importantly meet our team of caring, experienced nurses and aged care professionals. Visiting a home allows you to get a better understanding of the home, its atmosphere and people. Visit us to see for yourself and it can be a good idea to visit with family and friends to get their opinion too. We encourage you to ask as many questions as possible regarding your particular situation.

3. Understand the costs of residential aged care

3. Understand the costs of residential aged care

We understand that moving into a residential aged care home is a major investment both financially and emotionally.

Initially you may find the information on fees and charges for aged care costs quite confusing – the costs do vary for every individual and are based on needs and each person’s financial means. At this point, people will often review their financial situation with a financial planner, often specialising in aged care.

Our dedicated Client Relations Managers will be able to listen to your current situation and outline the costs involved to access residential aged care specifically.

Call us on 1300 682 833 or contact us by completing the following form.

Broadly the fees and charges for residential aged care are made up of:

 

  1. A basic daily fee: set by the Australian Government, it covers the daily services by the home and the maximum fee is 85% of the single basic aged care pension. For some people, based on their means, this will be the only fee they’re required to pay.
  2. Accommodation cost: is the amount charged for a room and for some, their accommodation costs will be met partly or full by the Australian Government, and there also a number of ways this cost can be paid for.
  3. A means tested fee: set by the Government and following a means assessment, some people will pay this for their daily care needs.
  4. Additional services: many of our homes offer additional services you can access while living in the home, which you will pay for in addition to the above costs.

For more detail on the costs involved, visit our understand the costs and estimate fee calculator pages.

4. Time to apply

4. Time to apply

Once you have completed your ACAT assessment, visited a number of homes and chosen the one for you, you can begin the application process to move into one of our homes.  Our Client Relations team will be able to guide you through the process and following a visit to the home, provide an application form for you to complete. 

Once the application process is completed, we’ll provide you with your Resident Agreement which you will need to sign and return.

We understand that this can often be a worrying and difficult time, and if you’re unsure about any stage of the application process, please call us on 1300 682 833 and we’ll assist and support you through the different stages.

5. Moving in

5. Moving in

Once all application paperwork is completed, and we have received the signed resident agreement, we can confirm your move in date to the home.

Moving in to the home can be a mix of emotions for all involved. We understand this and our team will work closely with you and your family to support you on the journey.

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