Beware of job scams 

Scams are increasingly common nowadays and anyone may end up being targeted by individuals or companies trying to collect personal information or money. They may ask for bank account or credit card details, and request payment as part of their false recruitment process. Once the payment has been made, you are unlikely to be paid back or have any real employment guaranteed.

Here are some helpful tips on what to look out for:

  • Research the company. Look for information about the company online and check their website, social media accounts, and reviews.

  • Watch out for red flags. Misspelled words, poor grammar, absence of names, phone numbers or addresses may be a sign that the person contacting you is not associated with the company.

  • Don't share personal information. Do not provide share information such as ID numbers, bank account or credit card details until you have verified the legitimacy of the employer and the job offer.

  • Do not pay for a job. Legitimate employers will not request any sort of payment for a job.

Have you been offered a remote job?

We have been made aware of scam specific to job opportunities in the United States of America.

Estia Health is an Australian based residential aged care provider who does not have a presence in other countries, nor do we hire contractors for remote positions outside of Australia. All our vacancies are listed here.

If the job you were offered is not listed on our website, please do not engage further with this job opportunity.

Here are some key aspects of our recruitment process:

  • Correspondence: Our Talent Acquisition team will not contact you via any email that is not associated with our website domain. Be suspicious of any contact initiated via social media or from email accounts from popular providers such as Gmail or Hotmail. 

  • Calls and messaging: Our team may call candidates during the recruitment process, though only as a direct telephone call. Estia Health will not contact you via encrypted applications such as Telegram or WhatsApp to offer a job or organise interviews.

  • Video interviews: Depending on the role, some candidates may be invited to participate in an interview through a video conference system, however we will not ask you to download any applications or software.

  • No monetary requests: Estia Health will never request candidates to make any sort of payments, purchases or money transfers as a requirement to hire you.

  • Who is contacting you: All our recruitment is handled by a Talent Acquisition team. Our Executive team will not engage in approaching candidates or interviewing them, so be wary of anyone claiming to be one of our Executives.

What to do if you have been scammed?

If you think you have provided any personal identification information, account details, or have made any payments contact your bank, financial institution and other relevant agencies immediately.

  • Report the scam to the Australian Competition & Consumer Commission (ACCC).
  • If you are in the United States, you can report the incident to the Federal Trade Commission or find more information about how to report a scam in the portal.
  • Contact us and share any information you may have about the scammer's profile or any other details.