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Why choose Estia?

At Estia Health aged care, we exist to enrich and celebrate life together. We create homes where everyone is welcome, homes that reflect the residents who choose us, the local communities around us and the people that support and work with us. As one of Australia’s largest aged care providers, we welcome residents from all walks of life.

A family where everyone belongs

Estia Health is proud to provide quality aged care across Australia. We make people feel welcome with our warmth, our genuine nature and our uplifting manner. We understand that the decision to move into aged care can sometimes be challenging and that people’s hearts are in our hands every time we welcome a resident into their new home. Caring for older people is a great privilege, which is why our residents are at the centre of everything we do. We practice empathy at every interaction, demonstrating our care, compassion and respect for each individual. Our teams are experts in their field. They are professional, skilled and knowledgeable which allows us to deliver quality clinical care to our residents. We focus on providing choices that resonate with residents and families, access to simple, straightforward advice, and programs that allow you to remain connected with your family and communities. Our teams live by our family code. We are a family where everyone belongs.

Our Purpose

Our purpose is to enrich and celebrate life together. We achieve our purpose by creating a family where everyone belongs. Our compassionate, welcoming and expert aged care professionals live by our principles and values.

Our Principles

• Creating happiness

Through our events and activities, both in the home and outside the home, and ensuring we focus on every resident as a unique individual, understanding their story and what they love to do, we create happiness. We achieve this with compassion and empathy

 

• Always approachable

Moving into aged care means opening up of connections, meeting new people, new experiences and still doing the things you love as much as possible. Our team takes great pride in always being approachable to listen to your needs, to take action and be responsiveness to residents and families

 

• Taking Responsibility

The safety and care of our residents is at the centre of everything we do. Accountability is one of our core values and we take our responsibilities of caring for older Australians very seriously. We aim to always act with integrity

 

• Embracing Diversity

Every one of our residents has a story to be told, we aim to understand that story and embrace the diversity that make up our homes. We offer culturally diverse programs and activities where we can and look for ways to support the resident and together celebrate the diversity within our homes

 

• Growing Together

 

Collaboration is a core value at Estia Health. This not only means collaborating as a team within each aged care home but also with our resident families, the broader community, our medical partners and neighbouring aged care homes.

Our Values

• Compassion – we demonstrate care and understanding with empathy

• Responsiveness – we are approachable, we listen and we take action

• Accountability – we are responsible and always act with integrity

• Respect – we embrace individuality and choice

• Collaboration – we positively engage together to deliver our purpose