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Welcome to Estia Health Encounter Bay, our aged care home located close to Victor Harbour

Welcome to Estia Health Encounter Bay, our aged care home located close to Victor Harbour

Estia Health Encounter Bay is only a 10 minute walk to the beach, near to public transport and offers onsite parking. 

Our caring team includes experienced clinicians, carers, hospitality and lifestyle employees looking after all aspects of a resident's care including clinical, social and overall wellbeing and offer dementia and palliative care services, which can be accessed on a short-term respite or longer stay. The home offers a secure memory support unit to provide a safe environment for residents requiring additional support. Daily activities are tailored to residents' interests and hobbies, bus outings are enjoyed and our onsite chef and his team cook meals fresh daily, based on residents' preferences.

The home has several comfortable lounge areas, two large dining areas and private function rooms. A games room including a pool table, a computer room, a hairdressing salon, cinema room, gym room and a library room are just some of the features of the home. Regular services are held in the onsite chapel. Outside the home residents enjoy beautiful landscaped gardens, a dedicated games space, barbecue areas with shading.

Types of care

  • Emergency care
  • Short-term respite care
  • Long-term care
  • Dementia care
  • Palliative care

Home features

  • Onsite chapel
  • Library
  • Computer or media room
  • Tea/coffee making facilities
  • Gym room with equipment
  • Memory support unit with garden
  • Hairdressing salon
  • Theatre/cinema room
  • Games/concert room
  • Memory Support Unit
  • Garden with sensory features/planting
  • Landscaped garden
  • BBQ Area
  • Outdoor games area
  • Onsite visitor parking

 

Room choices

Can we help you understand your options?

Call us on 1300 682 833

Our experienced team

At Estia Health you'll find a team of welcoming, compassionate and experienced people dedicated to caring for others. Working together, their diverse experience across a range of roles from clinicians to hospitality is what we believe makes our home so special.

The home is managed by our Residential Aged Care Manager who oversees the running of the aged care home to ensure residents have the best experience possible, with our Care Director leading a skilled nursing team rostered on duty 24/7, supported by care, hospitality and lifestyle teams, all focused on enriching and celebrating residents’ lives.

Our team is trained and educated in:

  • Infection prevention and control
  • Health and safety
  • Safe lifting and moving
  • Clinical care
  • Food nutrition and fortification

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Let us help you with the next steps

What will it cost?

When moving into an aged care home the amount you pay will depend on the home and room you choose, your own circumstances and means to pay for the available care and services. Your accommodation and care costs may be partly or fully covered by the government, which will be determined by a means assessment. 

Find out more about aged care costs

Will it suit my needs?

We have 90+ homes in NSW, QLD, SA and VIC and all offer care for those requiring a short-term or longer stay, as well as helping people requiring urgent care. Our experienced and compassionate teams care for people with a range of complex conditions, including people living with dementia, as well as those requiring palliative and end-of-life-care.

Find out more about the care we offer

What are the next steps?

Moving home is a big decision, especially when it comes to aged care. Let us guide you through the process step-by-step with the right information at the right time. We will support you from your initial enquiry, answering your questions on the types of care we offer, the costs involved through to when you're ready to move into your new home.

Find out more about the next steps

Download the step-by-step guide

We're here to help and look forward to hearing from you

Call us on 1300 682 833