Frequently asked questions

Here we have listed some of the more commonly asked questions for your reference. If you have any other questions, please feel free to contact us.

Who is Estia Health and what do they do?

Estia Health, founded on 31 July 2014, is one of the largest private providers of residential aged care services in Australia. It provides its approximately 6,180 operating places in 69 homes across NSW, Victoria, Queensland and South Australia with the highest standards of aged care services in a supportive and caring environment.

Where are Estia Health's offices?

Estia's Victorian office is located at Level 2, 1155 Toorak Raod, Camberwell  VIC  3124, Australia.

Estia's NSW office is located at Level 9, 227 Elizabeth Street, Sydney NSW 2000, Australia.

What is the company’s fiscal year?

30 June.

When did the company list and what is its ticker?

12 December 2014; EHE.

Who is on the Estia Health Board?

Gary Weiss, Chairman and Non-executive Director

Ian Thorley, Managing Director and CEO

Norah Barlow, Non-executive Director

Paul Foster, Non-executive Director

The Hon. Warwick L. Smith, Non-executive Director

Helen Kurincic, Non-executive Director

Karen Penrose, Non-executive Director

More details can be found under the Corporate profile section of our website:

Who are Estia Health's auditors?

Ernst & Young
8 Exhibition Street
Melbourne, VIC 3000, Australia.

How do I check my shareholding?

You can check your shareholding in Estia by logging into your account with our online share registry facility on the following link or by calling Link Market Services. 

How do I update my details?

You can update your details by logging into your account with our online share registry facility, or by calling Link Market Services.

How do I buy/sell shares?

You can purchase shares through a registered stockbroker. The Australian Stock Exchange offers a stockbroker referral service and can be contacted at

Does Estia Health have a Dividend Reinvestment Plan and what are its terms and conditions?

Yes, the details of Estia’s Dividend Reinvestment Plan can be found here.

How and when will my dividends be paid?

Any Estia dividends are declared by the Board every six months following the Half-Year and Full-Year results announcements. The declaration of the dividend will also include key dates such as the ex-dividend date; the record date; and the payment date.

Dividends are normally paid via direct debit and you will need to contact Link Market Services for further payment information.

Where can I access a copy of the Annual Report?

A copy of the annual report as well as other helpful infomation for investors can be found in the investor section of its website at

How do I contact the company if I have further questions?

Send us an email at

How do I find out more information about Estia Health's individual facilities?

Clink on this link to view some frequently asked questions about moving to an Estia Health aged care residence: