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Getting started

Moving home is a big decision, especially when it comes to aged care. We understand this and encourage you to visit both your local Estia home as well as other homes in the area to make sure the choice you make is absolutely the right one for you and your family.


Next steps

The Australian Governments ‘five steps to aged care’ details the journey into aged care. We’ve provided a summary below, or visit My Aged Care for further information.

1. Contact My Aged Care

Before deciding on an aged care home, it’s a good idea to contact the government’s My Aged Care service for a free Aged Care Assessment. This will help determine eligibility for government-subsidised care. Call My Aged Care on 1800 200 422 or visit My Aged Care.

2. Come in and say hello

It’s important to visit a home before making a final decision. We offer personal tours at any time. Contact us on 1300 682 833, via our contact form or the home directly to arrange a date.

3. Understand the costs

Australia’s aged care system contains a few different fees and not all fees necessarily apply to everyone. Centrelink will work out which fees apply through an income and assets assessment. See understand the costs for further information.

4. Time to apply

Before moving into an Estia home, residents or families need to fill in some paperwork. Our staff are happy to assist with this process (contact the home direct to make an appointment). When we receive these forms, we send out a resident agreement that needs to be read and signed.

5. Make the move

Once the paperwork is completed and we've received the signed resident agreement, we will confirm an admission date.

At Estia Health we’re committed to personalised care. For some this means additional support from our staff, and for others it means freedom and independence. We tailor our care to suit the needs of each of our residents.

Contact us on 1300 682 833 for more information or to book a tour today.