Damian is a senior healthcare executive, with nearly 30 years’ experience in the private health care sector in Australia and the Middle East, and the last eight years in aged care in Australia. Damian brings a wealth of experience and understanding of the complexities of health care systems, looking at opportunities to improve the customer experience to contribute to business sustainability and growth.
Appointed to the role of Chief Customer Officer in October 2017, Damian is responsible for programs that improve the experience for residents and their families as they navigate the difficult and emotional journey into aged care, to help make the transition as easy as possible.
He leads a team in the areas of hospitality and lifestyle, marketing and communications and client services in building Estia Health’s brand as one of the most respected and preferred aged care providers in the local communities in which it operates.
Damian holds a Bachelor of Optometry (UNSW) and a Master of Business Administration (UTS).