Hervey Bay
8 Medical Place, Urraween, QLD, 4655
07 4303 2900 | Speak to the home directly
Welcome to Estia Health Hervey Bay, formerly The Waterford, our aged care home located in Hervey Bay, Queensland
Welcome to Estia Health Hervey Bay, formerly The Waterford, our aged care home located in Hervey Bay, Queensland
Our home is stylishly decorated and features vibrant fabrics throughout the home, celebrating Queensland’s unique relaxed coastal atmosphere.
The home has an experienced team, delivering high-quality care services. Our team of clinicians, care and hospitality teams look after all aspects of a resident's care including clinical, social and overall wellbeing and offer dementia and palliative care services, plus pain management which can be accessed as short-term respite care or for a longer stay.
With a beauty salon, theatre, fitness centre and several living spaces, plus courtyards, multiple dining rooms, BBQ areas and so much more for the residences to enjoy, this is a home where residents will instantly feel relaxed, welcomed and at home.
The home also offers spacious private rooms with ensuites and bay windows.
Types of care
- Emergency care
- Short-term respite care
- Long-term care
- Dementia care
- Palliative care
Home features
- Computer and media equipment
- Communal areas
- Private dining room
- Library
- Hairdressing salon
- Communal TV room
- Theatre/cinema room
- Memory Support Unit
- BBQ Area
- Outdoor games area
- Outdoor entertaining areas
- Onsite visitor parking
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We spent a lot of time looking around for the right kind of care for my mum. These guys are great - caring, friendly and they listen. Keep up the good work guys.
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Family member -
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To all team members and nurses, you do a wonderful job. Lots of love. God bless you all.
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Family member
Room choices
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Single Room Refundable Deposit (RAD): $525,000 Or Daily Payment (DAP): $119.96Single room Private ensuite 26 sqm Air con.
This single room offers a comfortable and private space to call your own, with a private ensuite bathroom, high-quality furnishings, and the ability to add your own personal touches.
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Room features
- Built-in wardrobe
- Air conditioning
- Bedside table
- Adjustable single bed
- Call bell
- Television
Let us help you understand the costs of residential aged care Understand costsEstia Health makes every effort to ensure that information is correct at the time of publishing. Room images shown are for illustrative purposes only and may not be an exact representation of the room.
Can we help you understand your options?
Call us on 1300 682 833Our experienced team
At Estia Health you'll find a team of welcoming, compassionate and experienced people dedicated to caring for others. Working together, their diverse experience across a range of roles from clinicians to hospitality is what we believe makes our home so special.
The home is managed by our Residential Aged Care Manager who oversees the running of the aged care home to ensure residents have the best experience possible, with our Care Director leading a skilled nursing team rostered on duty 24/7, supported by care, hospitality and lifestyle teams, all focused on enriching and celebrating residents’ lives.
Our team is trained and educated in:
- Infection prevention and control
- Health and safety
- Safe lifting and moving
- Clinical care
- Food nutrition and fortification
Let us help you with the next steps
What will it cost?
When moving into an aged care home the amount you pay will depend on the home and room you choose, your own circumstances and means to pay for the available care and services. Your accommodation and care costs may be partly or fully covered by the government, which will be determined by a means assessment.
Will it suit my needs?
We have 70+ homes in NSW, QLD, SA and VIC and all offer care for those requiring a short-term or longer stay, as well as helping people requiring urgent care. Our experienced and compassionate teams care for people with a range of complex conditions, including people living with dementia, as well as those requiring palliative and end-of-life-care.
What are the next steps?
Moving home is a big decision, especially when it comes to aged care. Let us guide you through the process step-by-step with the right information at the right time. We will support you from your initial enquiry, answering your questions on the types of care we offer, the costs involved through to when you're ready to move into your new home.
