Meet the Executive team

Innovation, quality care via specialised heathcare teams, and access to helpful advice are fundamental to our vision of providing an inclusive and caring experience that makes us the family you choose. 

With extensive experience from a wealth of aged care backgrounds, our Executive team strives to ensure that our residents and families have peace of mind, knowing they are safe in whatever care choices that are made, in appropriate care settings that meet the diversity of needs across all of our residents.

  • Norah Barlow profile image
    Norah Barlow
    Chief Executive Officer & Managing Director
    Norah is amongst Australasia’s most experienced and respected executives and directors and has in-depth knowledge of the aged and health care sector. As a Director of Estia since November 2014, she has an excellent understanding of the organisation and its homes. She also holds extensive experience as the highly-respected former CEO and former Director of Summerset Group, a NZX and ASX-listed company named Australasia’s best retirement village operator four years running.

    Norah has a strong background across business leadership and management, strategy, corporate finance, governance, tax and accounting. She is a member of the National Advisory Council on the Employment of Women and the National Taskforce on Allied Health Workers governance committee, she was President of the Retirement Villages Association (NZ) for seven years and made an Officer of the New Zealand Order of Merit for services to business in 2014.
  • Ian Thorley profile image
    Ian Thorley
    Deputy Chief Executive Officer & Chief Operating Officer
    Ian is an accomplished senior leader with over 30 years health and aged care experience in both Australia and overseas. His executive experience includes CEO and COO roles in large aged care groups, acute private hospital groups and diagnostic services. Ian has been at the forefront of major developments that have shaped the private healthcare sector in Australia including the privatisation of public hospitals, new reimbursement and funding models, and a broad range of public/private sector service models. He has consulted to aged care operators, private hospital groups, health insurers, health logistics and specialist health recruitment businesses throughout Australia, and has held the position of non-Executive Director in private equity owned and ASX listed companies.

    In his role as Chief Operating Officer, Ian is responsible for delivering strong and sustainable Group performance, leading our operations and care teams to grow revenue and deliver operational efficiencies, whilst ensuring excellence in care and services to our residents and their families.
  • Steve Lemlin profile image
    Steve Lemlin
    Chief Financial Officer
    Steve holds 30 years of experience in senior financial and operational leadership roles across a range of professional services businesses in Europe and Australasia. Prior to joining Estia he was Finance Director at private-equity owned Careers Training Group, which followed his role as CFO and then COO at leading digital advertising and engagement company, the White Agency, part of Australia’s largest listed communications group, STW.

    Steve has held senior financial leadership roles at MYOB/Solution 6, Reckon and Ramsay Health Care as well as leading a management buyout, turnaround and subsequent sale of a corporate training business. He is a Fellow of the ICAEW and holds an Honours Degree in Accounting and Finance from the University of Lancaster, UK.

    As Chief Financial Officer, Steve leads the Finance team in the production of accurate, timely and powerful management information to accelerate business improvement and value.
  • Mark Brandon profile image
    Mark Brandon
    Chief Policy and Regulatory Officer
    Mark is an internationally recognised thought leader and expert on strategy, health and aged care quality and accreditation, government relations and organisation transformation. Mark held the CEO position at the Australian government's Aged Care Standards and Accreditation Agency from 2002 to 2013.

    Mark was awarded an Order of Australia Medal (OAM) in June 2015, in recognition of his contribution to health and aged standards. Mark is a member of a number of reference/research groups as well as being an Adjunct Professor in School of Business from The University of Notre Dame Australia.

    As Chief Policy and Regulatory Officer, Mark’s pivotal role is positioning Estia with stakeholders, ensuring regulatory compliance and reviewing core business policies.
  • Steven Boggiano profile image
    Steven Boggiano
    Chief Strategy Officer
    Steven is a highly experienced executive with an extensive track record in investment banking, private equity and mergers and acquisitions. Steven was Managing Director and Head of Asia for Healthcare, Consumer, Retail and Real Estate at Barclays Investment Bank. He played an integral role in the formation of Estia Health including advising the company on the initial acquisition of Estia Health by Quadrant Private Equity and the subsequent acquisition of the Cook Care Group.

    As Chief Strategy Officer, Steven's role is to optimise value from Estia’s strategy, and leads the strategic planning process in collaboration with the Board and the Executive. Steve continually assesses growth opportunities and his broad international and domestic healthcare experience provides unique advantages for the Group.
  • Mary Burke profile image
    Mary Burke
    Quality Director
    Mary is an experienced executive with extensive knowledge of the aged care industry. Mary has been in the aged care industry for 18 years, working in management roles across both profit and not for profit organisations. Previously, Mary was Head of Risk and Compliance for Bupa Australia and New Zealand, and prior to joining Estia worked as National Risk and Compliance Manager for Allity Aged Care.

    As the Quality Director, Mary leads our Quality Consultant team to deliver our Group’s auditing program, our Quality Management System and support the implementation of initiatives across the Group.
  • Peter Hamilton profile image
    Peter Hamilton
    Development Director
    Previously, Peter was GM Property and Capital Works at HammondCare for 7 years, where he led all capital works projects, including the refurbishment and upgrade of existing residential aged care facilities and hospitals. He has 35 years' experience in a range of executive management roles in aged care, construction and finance sectors across Australia, the UK and South Africa.

    As Development Director, Peter’s focus is on transforming our homes through existing developments. Peter’s understanding of best-practice design principles across our homes results in transformed performance and efficiency improvements.