Frequently asked questions

Here we have listed some of the more commonly asked questions for your reference. If you have any other questions, please feel free to contact us.

Who is Estia Health and what do they do?

Estia Health, founded on 31 July 2014, is one of the largest private providers of residential aged care services in Australia. It provides its approximately 5,900 residents in 68 homes across NSW, Victoria, Queensland and South Australia with the highest standards of aged care services in a supportive and caring environment.

Where are Estia's offices?

Estia's Victorian office is located at 357 Camberwell Road, Camberwell, VIC 3124, Australia.

Estia's NSW office is located at L4/15 Kensington Street, Kogarah, NSW 2217, Australia.

What is the company’s fiscal year?

30 June.

When did the company list and what is its ticker?

12 December 2014; EHE.

Who is on the Estia Board?

Gary Weiss, Chairman and Non-executive Director
Norah Barlow, Managing Director and CEO
Patrick Grier, Non-executive Director
Paul Foster, Non-executive Director
Andrew Harrison, Non-executive Director

More details can be found under the Corporate profile section of our website: http://www.estiahealth.com.au/investor-centre/corporate-profile

Who are Estia’s auditors?

Ernst & Young
8 Exhibition Street
Melbourne, VIC 3000, Australia.

How do I check my shareholding?

You can check your shareholding in Estia by logging into your account with our online share registry facility on the following link https://investorcentre.linkmarketservices.com.au/Login/Login?/investor-centre/your-account or by calling Link Market Services. 

How do I update my details?

You can update your details by logging into your account with our online share registry facility, or by calling Link Market Services.
https://investorcentre.linkmarketservices.com.au/Login/Login?/investor-centre/your-account

How do I buy/sell shares?

You can purchase shares through a registered stockbroker. The Australian Stock Exchange offers a stockbroker referral service and can be contacted at http://www.asx.com.au

Does Estia have a Dividend Reinvestment Plan and what are its terms and conditions?

On 15 July 2015, Estia introduced a Dividend Reinvestment Plan. To elect to participate in the Company’s DRP shareholders can use the online share registry facility, or contact Link Market Services.

More information on the DRP, including an application form and FAQ booklet, can be found here: http://www.estiahealth.com.au/investor-centre/helpful-information

How and when will my dividends be paid?

Any Estia dividends are declared by the Board every six months following the Half-Year and Full-Year results announcements. The declaration of the dividend will also include key dates such as the ex-dividend date; the record date; and the payment date.

Dividends are normally paid via direct debit and you will need to contact Link Market Services for further payment information.

Where can I access a copy of the annual report or listing Prospectus?

A copy of the annual report or Prospectus as well as other helpful information for investors can be found in the investor section of its website at http://www.estiahealth.com.au/investor-centre/helpful-information

Who is Estia’s share registry?

Link Market Services Ltd 
Level 12, 680 George Street, Sydney, NSW 2000, AUSTRALIA.

Phone number: 1300 554 474
Fax number: 02 9287 0303
Email address: registrar@linkmarketservices.com.au

How do I contact the company if I have further questions?

Send us an email at investor@estiahealth.com.au

How do I find out more information about Estia’s individual facilities?

Clink on this link to view some frequently asked questions about moving to an Estia Health aged care residence: http://www.estiahealth.com.au/help-centre/faqs